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Autoresponders
How to create, activate and modify an autoresponder

How can I deactivate an existing Autoresponder?
How can I use this service?
How it works:
Should I use the "activate" button each time I update my Autoresponder configuration?
What is an autoresponder?

How can I deactivate an existing Autoresponder?
Just email us so that we can delete all KEYWORDS using our web interface.
 


How can I use this service?
Just email us so that we will be able to view and modify Autoresponder settings for any of your mailboxes (Autoresponders are not available for forwarded addresses).


How it works:
For each mailbox you can specify up to 3 different Autoresponse messages associated with different keywords. If you don't enter anything in a "keyword" field it will mean a default response will be sent in reply to any E-mail for which no other keyword match was found. There are two ways to enter a body of your Autoresponder message: by entering the text in a text field (up to 1024 characters) or by specifying an URL (example: http://mydomain.com/autoresponse.txt or http://mydomain.com/autoresponse.html – both: plain text and html formats are supported) from which your message will be updated daily so that you can change it without going to the administrative interface each time. If you specify both URL and text, the latter will be used only in case the URL is broken or not working at the first attempt.


Should I use the "activate" button each time I update my Autoresponder configuration?
This button can be used to attempt an immediate update of your Autoresponder configuration. Since this process involves communication between different software and hardware components it may not always be completed in the short time your browser waits for a server response. Even if you don't request immediate activation your configuration will be automatically updated every night (between 2 and 3 am EST)


What is an autoresponder?
An Autoresponder is a mechanism built into our mail distribution system which allows automatic generation of reply messages for E-mails sent to you. You can control this mechanism by specifying a set of KEYWORDS which will trigger sending an appropriate message depending on whether a sequence of symbols matching the KEYWORD was found is the "Subject:" line of the incoming message.